You can always keep an eye on your inquiries in our support portal!

  • View requests and create new ones
  • Information about the status of the requests
  • Add comments and documents
  • Knowledge database with constantly growing content

We also provide you with contacts from our qualified support team who can guarantee you competent and friendly advice on any questions you may have about the operation and function of your software as well as on technical problems.

Contact support

Phone: +49 (0)421 98 500-111

Our employees will support you from Monday to Friday from 7:30 a.m. to 6:00 p.m.

Our employees come from the freight forwarding industry and also receive regular professional training from experts. This means they have the necessary knowledge to answer your questions and provide you with help in a timely manner.

In addition, with our Premium Support Agreement and our Premium Plus WE Support Agreement, we also offer you service outside of regular business hours.

Talk to us – we look forward to hearing from you.

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